Punctuality

Trainer Responsibilities:

YOUR trainer will arrive at the designated time scheduled. If there are any unforeseen circumstances which will result in YOUR trainer to become tardy for the session, YOUR trainer will reach out to you approximately 1 hour prior to arriving to your scheduled session as a courtesy to let you know that he/she will be late. 

 

Client Responsibilities:

once YOUR trainer arrives at the designated location for training (residence/gym) and you are unavailable upon arrival without notification, YOUR trainer will give you a grace period of 5 minutes MAX before departing the training location and canceling the designated session.